size of the toolbar on FF

jeremy lefevre · Joined: 09 Jan 2007 Posts: 24 Location: Luxembourg

Hi,

i see that the toolbar generated with toolbarstudio et really big on firefox! the high is approximately the double of the high of IE. is this normal ?

BR
jerem

Admin · Site Admin Joined: 22 Aug 2006 Posts: 1055

We cannot reproduce this.

Which ToolbarStudio version do you use ?

jeremy lefevre · Joined: 09 Jan 2007 Posts: 24 Location: Luxembourg

the last 4.0.2.21, what can't you reproduce? the size problem or the same toolbar as internet explorer ?

Admin · Site Admin Joined: 22 Aug 2006 Posts: 1055

This is a very old version, published 1 year ago.

You should better Upgrade your License.

jeremy lefevre · Joined: 09 Jan 2007 Posts: 24 Location: Luxembourg

i updated with the webupdater to the verison 4.1.0.10 but now i can't install any toolbar on my firefox " could not be installed because it is not compatible with Firefox 3.0.4."
what's the problem?!!

jeremy lefevre · Joined: 09 Jan 2007 Posts: 24 Location: Luxembourg

otherwise i tested with the converter and it work, but this is really not useful !!!!!

Admin · Site Admin Joined: 22 Aug 2006 Posts: 1055

Which Firefox version you are using now? Old converters don't support Firefox 3.0.

The converter for Firefox 3.0 comes with a new License.

jeremy lefevre · Joined: 09 Jan 2007 Posts: 24 Location: Luxembourg

i"m using the version 3.04, but as far as i know the problem is exactly the same with firefox under Mac ( that's the only FF 2 i have )

Admin · Site Admin Joined: 22 Aug 2006 Posts: 1055

We don't use Mac, but on XP/Vista the toolbar is normal.

jeremy lefevre · Joined: 09 Jan 2007 Posts: 24 Location: Luxembourg

well i took a screen shot of what is going wrong for the toolbar

you can see all the problems :
- the adjustment of the content for a search combo box,
- the local stub is not working
- and the height of the toolbar

i made a test making a new toolbar but problem is the same ![/img]

Admin · Site Admin Joined: 22 Aug 2006 Posts: 1055

Our converter was developed to be used on Windows OS mainly.

Anyway, it is possible to find a solution for Mac platform at additional cost.

jeremy lefevre · Joined: 09 Jan 2007 Posts: 24 Location: Luxembourg

what i show you is on windows !!
i just try it on a fresh installation on a new workstation and problem is the same ! so i guess i'm not the one who have a problem !!

Admin · Site Admin Joined: 22 Aug 2006 Posts: 1055

We don't have such a problem.

Please, send your .xpi to support@besttoolbars.net and let us know which license/converter do you use.

jeremy lefevre · Joined: 09 Jan 2007 Posts: 24 Location: Luxembourg

I sent it, but how many time do you need for an answer ?

Admin · Site Admin Joined: 22 Aug 2006 Posts: 1055

our developers will investigate your toolbar within a week